Apprentice Cybersecurity Account Manager Job at Agency, New York, NY

T2dDVzFYZEN0cjQ3Vkh1K2dKVllrWjM2VEE9PQ==
  • Agency
  • New York, NY

Job Description

About Agency:

Agency is hyper-growth startup based in NYC, backed Y Combinator and some of the most famous investors in the world. Our mission is to transform the future of cybersecurity. (learn more at getagency.com)

Job Summary:

As an Apprentice at Agency, you will be crucial in bridging the gap between technology, our customers, and our internal business operations. You will work closely with multiple stakeholders to provide customer service and account management through business processes and IT processes and help develop solutions that align with the company's strategic goals.

This is a paid entry-level apprenticeship role. This position is ideal for a highly motivated individual who is eager to learn, grow, and contribute to the efficiency and success of our business operations. 

This is a 1-year apprenticeship that culminates in a salaried junior role as an Account Manager.

NO CYBERSECURITY EXPERIENCE REQUIRED - we will teach you everything you need to know and help you get the industry-required certifications.

Key Responsibilities: 

  • Assist Senior Team Members: Work under the guidance of senior team members and get first-hand exposure to a high-growth cybersecurity team. 
  • Customer Service: Provide exception customer service to our clients
  • Account Management: Provide exception account support to our business clients and key contacts
  • Project Support: provide support and liaison between teams 
  • Learn about cybersecurity and gain industry-leading certifications

This is the perfect entry point into the tech and cybersecurity industry. In this role, you'll gain a foundational understanding of how elite teams operate and learn and develop skills in broad areas such as tech sales, IT support, cybersecurity and compliance, and business operations. 

Qualifications: 

  • A bachelor's degree in business administration, information technology, or a related field
    • or 4 years of equivalent work experience in business operations or client-facing customer service
  • Excellent written communication skills. 
  • Eagerness to work and adapt in a fast-paced environment.
  • Preferred (but not required): past internships or experience in technology of software companies
  • NO CYBERSECURITY EXPERIENCE REQUIRED 

This role is full-time, in person, in our New York City office. 

Job Tags

Full time, Apprenticeship, Work experience placement, Internship,

Similar Jobs

Foothill-De Anza Community College District

Art Models Temporary Pool Job at Foothill-De Anza Community College District

 ...Art Models Temporary Pool HR EMPLOYMENT/CAREERS This is a pool of applicants for any Art Model temporary positions that may become...  ...services in an instructional classroom environment for Art Classes where the curriculum calls forth the requirement of drawing the... 

Bending Spoons

UX/UI Designer (m/f) Job at Bending Spoons

 ...their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for...  ...impact the success of our products by creating flawless UI and UX designs, from conceptualization to delivery. Youll take a human-first... 

ProspectBArk

Dog Walkers / Pet Sitters Job at ProspectBArk

 ...BARK SIDE! We are looking to hire some SERIOUS ANIMAL LOVERS to walk and care for our beloved pups 'n kitties in NYC!Professional Pet Care experience is a definite bonus (dog walking, pet sitting, shelter volunteer, vet tech, vet assistant, groomer, shelter or... 

Goodwill of Central & Northern Arizona

Assistant Store Manager Job at Goodwill of Central & Northern Arizona

 ...Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA)...  ...leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development... 

Penguin Random House LLC

Reno - Warehouse Associate - Picker/Packer - Unique Weekend A Shift $18.00/hr. Job at Penguin Random House LLC

 ...books daily to customers around the world. We have immediate openings for Picker / Packers on our Weekend Shift. $18.00/hr** Hourly wage reflects base wage of $16.00/hr and 12.5% shift differential. Pick and pack customer orders. Requires basic reading...