Customer services Job at Wipro Ltd, Garden Grove, CA

T0FlYjEzRkt1N0E1VVhlNWg1NVlsNTM2UkE9PQ==
  • Wipro Ltd
  • Garden Grove, CA

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Employment Type: Full-Time
Salary: $ 40.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Caxton Associates

Fixed Income RV Portfolio Manager - New York Job at Caxton Associates

 ...offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates primary business is to manage client and proprietary capital through multiple liquid global hedge fund disciplines, including discretionary macro, systematic macro, emerging markets macro,... 

Ladder

Sr. iOS Developer Job at Ladder

 ...Sr. iOS Developer @ Ladder ROLE INTRO Ladder is looking to hire a talented SenioriOS developer to help design, build, and innovate...  ...is full-time and ideally based in Austin, Texas but open to remote for the right candidate. We are hybrid office culture, with... 

Christus Health

HB Revenue Cycle Business Specialist II Patient Account Services/Full-Time Job at Christus Health

DescriptionPOSITION SUMMARY: Responsible for performing billing, collections and reimbursement services of claims and duties of the hospital business office. In doing so, ensures that all claims billed and collected meet all government-mandated procedures for Integrity... 

Kaiser Permanente

Ward Clerk Transcriber Job at Kaiser Permanente

 ...patients as necessary.+ In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing...  ...applicable state, federal and local laws.+ Demonstrates a professional, supportive attitude.+ Identifies and supports new ideas.+... 

Cavallo Point

Bell/Valet Attendant Job at Cavallo Point

 ...facilities, services and operations and completing guests/ visitors' deliveries and messages as requested. Will store and retrieve luggage at...  ...to guests room/meeting room, etc. # Delivers mail, newspaper, and departmental deliveries as assigned, and maintains these...