Customer Support Specialist (World Stock Trading) Job at Brixio, Philippines

UGdXYjFISk5zYlU0WDNXMWdaSmFtcFg1VHc9PQ==
  • Brixio
  • Philippines

Job Description

Job Title: Customer Support Specialist

Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.

Job Type: Full-Time

Salary: Negotiable

Job Description:

Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.

Key Responsibilities:

  • Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.

  • Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.

  • Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.

  • Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.

  • Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.

Requirements

  • Experience: 1-3 years in a customer support role.
  • Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean.
  • Industry Knowledge: Experience or exposure to the _ stock trading world _ is a M UST HAVE.
  • Technical Proficiency: Skilled in using customer service software and tools.
  • Problem-Solving: Strong analytical skills with great attention to detail.
  • Team Player: Ability to work independently as well as collaboratively within a team environment.

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Aerotek

Repair Technician Job at Aerotek

 ...Job Title: Repair Technician Location: Union City, California Pay: Starting at $26.00/hour (paid weekly) Job Type : Contract to Hire Shift: Monday through Thursday, 5:00 am to 3:30 pm, with occasional Fridays and overtime when available Job Responsibilities... 

Vacation Advertiser

Travel Agent Consultant Job at Vacation Advertiser

 ...Job Title: Travel Consultant Location: Remote (U.S. Mexico, Caribbean, UK, Australia Applicants Only) Job Type: Independent Contractor...  ...Consult with clients to plan and book personalized travel experiences Update itineraries and provide expert travel... 

Get It - Hospitality

Personal & Executive Assistant - Remote | WFH Job at Get It - Hospitality

**Location:** Santa Monica, CA (Hybrid: Remote + Local In-Person Support) **Job Type:** Full-Time **Salary:** $65K - $70K/yr. *...  ...organizations dedicated to enhancing safety and leadership in schools and nonprofits. One organization is a leader in emergency preparedness and... 

Kirby-Smith Machinery, Inc. - Oklahoma City, OK

Product Support Manager - National Accounts Job at Kirby-Smith Machinery, Inc. - Oklahoma City, OK

 ...the central United States. We are at the forefront of todays construction industry growth and have several exciting job opportunities for...  ...1KirbySmith family!Product Support Manager - National Accounts Benefits * Medical, Dental & Vision Insurance * Paid Time... 

Mitchell Auto Group, Inc.

Automotive Parts Manager Job at Mitchell Auto Group, Inc.

 ...represent one of the hottest 'Modern Luxury' brands in the automotive industry.We recruit talented people who are willing to go...  ...who enjoy working in a friendly, fast-paced environment.* Manage the parts inventory levels closely for auto repair and sales needs...