Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Technical Project Management Sr Advisor do?

At Fiserv, a Technical Project Management Sr Advisor provides the overall structure and framework of the project, adhering to project management capabilities to facilitate the activities required throughout the program to achieve the project’s objectives.

What you will do:

• Coordinate activities and communications across all Fiserv teams and client.
• Communicate a clear vision and strategy planning with project teams to
  align tracks of work with agreed upon project business objectives.
• Prepare and manage project plan with key milestones and dependencies.
• Ensure project governance, including escalation management and communication plan.
• Drive efficient decision making and progress across the project.
• Identify and manage project risks, issues and dependencies.
• Ensure predictable, consistent, and successful program delivery.
• Provide a holistic view of the overall program to the organization and all stakeholders.
• Exhibit proactive behavior by engaging in program planning activities, including but not limited to: Defining the overall scope of the program; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for program activities; Identifying and communicating program dependencies and impacts; Putting mechanisms in place to ensure on-going control of the program (E.g., Kick off meeting, overall Program Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)
• Define program governance, outlining roles, responsibilities, decision rights and clearly defined escalation path.
• Ensure success criteria is defined upfront to promote alignment and actively manage to expected program outcomes.
• Keep all stakeholders (internal & external,) engaged in the program, aligned on expected outcomes and informed about what is occurring throughout the program.
• Proactively communicate the program’s progress on an on-going basis, ensuring transparency throughout the program lifecycle.  Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.
• Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv Objectives.
• Demonstrate knowledge about how the organizations work; how to get things done through formal channels and the informal network.   Gain Understanding of the culture of organizations.
• Manage third party relationships involved in the overall implementation of the project to include scheduling activities, maintaining budget control, while insuring deliverables are properly defined and completed on schedule.
• Communicate all changes to schedule and scope on a timely basis.

The Technical Project Management Sr Advisor will be responsible for and serve as the client’s first, single and consistent point of contact :

• For all Project-level parameters.

• Will participate in Project Level meeting with agreed upon schedule to include the client and representatives of Fiserv – audience to be determined mutually.

The Technical Project Management Sr Advisor will be responsible for collating, accurately producing and presenting the following project-level reporting and tracking to appropriate audiences (Fiserv and Client):

• Project Health Dashboard.
• Consolidated Deliverables / Action Tracking.
• Project Risks / Issues / Dependencies Tracking.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

What you will need to have :

• High School diploma or equivalent required; Bachelor’s degree preferred.
• 5+ years of previous project management and/or relevant consulting experience driving large scale projects in a matrixed environment.
• Utilization of Project Management tools such as MS Project, Visio and Power Point.
• Flexibility to work after hours/on-call/weekends as needed basis.
• Ability to travel up to 25% within the United States.

What would be great to have :

• Project Management Professional (PMP) certification.
• Experience in banking, financial services, and/or software industries.
• Experience within a Professional Services department.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

#LI-VF1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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