Job Description

As Brooklyn’s most valued hearing health care brand, (Liberty Hearing Center) our mission is to create educational, individualized, and unique experiences for every patient. We achieve this through our empowered team of audiologists and patient care staff who create remarkable and unforgettable connections every day.

With more than 25 years of combined clinical and hospital experience, our licensed audiologists and specialists are uniquely qualified to identify and manage the most challenging hearing issues.

Our audiologists are experts in identifying, diagnosing, treating, and monitoring hearing disorders of all types. We specialize in developing customized treatment options that are best suited to our patients' individual hearing needs and lifestyles. Our goal is to optimize our patients’ hearing and make listening effortless.

Duties:

• The audiology support technician will interact with audiologists and patients, maintain accurate charting, schedule appointments, triage phone calls, and perform other tasks related to efficient dispensing of hearing health care in the office setting.
• Performing assistance during audiological evaluations.
• Performing the technical component of hearing screenings per provided protocol.
• Troubleshooting hearing technology devices, recommending repairs, and drafting requests for authorization of parts and repairs.
• Maintaining organization and recording of hearing technology equipment.
• Maintaining organization of clinical equipment and toys, clinical and research files and records.
  To qualify, you must meet the following minimum requirements:
• High school diploma or GED, prefer an AAS in Hearing Instrument Specialist
• Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales, and problem solving skills.
• Strong keyboard/computer/Audiology diagnostic and hearing aid software and equipment experience
• Must be able to organize time and prioritize numerous duties within strict deadline.
• Requires the ability to deal with numerous interruptions.
• Must deal with customers in a caring and respectful manner
• Must be detailed oriented
• Must deal with customers in a caring and respectful manner
• Must be detailed oriented

We will consider part or full-time for this position. Part-time would be at least 25 hours a week based upon the needs of the practice. A competitive hourly rate and other benefits are offered for full-time.

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