Swedish Customer Specialist Hybrid in Malta (Emails and Chats ONLY) Job at Cross Border Talents, Malta

T1FlWDBuVkpzYjQ5WG5HK2pwQlFtNUg1U1E9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready for a New Chapter? Launch Your Career in Sunny Malta!

Dreaming of a fresh start by the sea? Malta offers more than just stunning views—it's a thriving hub for international careers. We’re seeking a motivated and detail-oriented Customer Specialist to join our energetic team. If you thrive in fast-paced environments, solve problems with confidence, and want your work to make a difference, this opportunity is for you.

Role Overview:

As a Customer Specialist, you’ll manage email and live chat inquiries—no phone calls involved. You'll help ensure content quality, uphold community standards, and detect potential fraud, all while delivering outstanding service.

Key Responsibilities:

  • Respond quickly and clearly to customer inquiries via email and live chat

  • Review and moderate user-generated content to meet platform standards

  • Investigate and act on suspicious or fraudulent activity

  • Maintain accurate and organized case records

  • Collaborate with internal teams to streamline support processes

  • Leverage modern tools to deliver high-quality, informative responses

  • Meet performance goals while supporting overall team success

  • Communicate with internal departments and external partners for consistent service

  • Stay informed on best practices through regular training and development opportunities

Requirements:

  • Fluent in Swedish (C1/C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation : Convenient company transport from designated locations
  • Relocation Assistance : Smooth onboarding support
  • Career Growth : Opportunities to develop professionally
  • Hybrid Work Model : Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

A1 Concrete Leveling

Part Time Customer Experience Representative Job at A1 Concrete Leveling

We seek a hard-working team player to join our growing company as a a Customer Experience Representative. You will work alongside fellow team members...  ...is primarily a work from home position with flexible hours...  ...customers via phone, email, text or chat to provide assistance,... 

D.R. Horton, Inc

Treasury Analyst Job at D.R. Horton, Inc

 ...company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry...  ...may be assigned. Manage the processes for maintaining bank accounts and user access in various bank systems Opening new bank... 

Disney Entertainment

Director, Production 20th TV Job at Disney Entertainment

The Director, Production will have oversight of several projects produced by 20th Television for various networks and platforms. The Director...  ...liaison between outside studio and 20th teamsOn internal TV projects:+ Supervise all aspects of his/her respective projects... 

Citizens

Principal Penetration Tester Job at Citizens

DescriptionPrincipal Penetration TesterLocations: This role will require a hybrid work schedule in one of our primary organizational hubs...  ...role in building and shaping our newly formed penetration testing team, bringing deep technical expertise and a collaborative mindset... 

woodside health and wellness

Part Time Nurse Practitioner or Physician Assistant - APP - Cardiology Job at woodside health and wellness

 ...Part Time Nurse Practitioner or Physician Assistant (Advanced Practice Provider) position in Oxnard, CA. We are seeking a Part Time...  ...welcomed, we offer training and mentorship! Benefits Full Benefit Package including Medical, Dental, Vacation, PTO, 401K Plan, Etc....